🚚 Shipping Policy
We ship nationwide across the Canada with reliable carriers to ensure your order arrives on time and in perfect condition.
🕐 Order Processing Time
- Orders are processed within 1–2 business days after payment confirmation.
- Orders placed on weekends or holidays will be processed the next business day.
📦 Delivery Time
- Standard Canada Shipping: 5–10 business days
- International Shipping: 8–15 business days
💰 Shipping Costs
- Free shipping on all C.A. orders.
- International shipping costs are calculated at checkout.
🧾 Tracking Information
Once your order has shipped, you’ll receive a confirmation email with your tracking number.
If you don’t see updates within 3 days, please contact us at support@oncloudshoesofficial.ca.
🕵️ Lost, Delayed, or Damaged Packages
We are not responsible for lost or stolen packages confirmed as delivered.
If your order arrives damaged or doesn’t arrive at all, email us within 7 days so we can help resolve the issue.